What our clients say about working with us

Terrific personal service assessed around what stage your business is at, in my experience and tailored to fit with invaluable advice along the way in a friendly professional way.
ArrowHNW Group Ltd June 2023
Anthony Duggan, Operations Director
Efficient and friendly service aligned to my business priorities.
Synfo, June 2023
Nigel Hargreaves
All services are provided with great professionalism, and you take the time to explain the process/work being done and happy to take any questions.
Jendaya, June 2023
Ayotunde Rufai
Good support through becoming VAT registered, in particular Luke has been very thorough and helpful in helping Treat navigate this stressful process. He has provided very clear action pointed emails which are easy to understand and action. Tatiana who does my accounts has also been great and very helpful when I was particularly busy in the first year of moving the business, taking some pressure off me.
Treat-Norwich, June 2023
Rebecca Geanty
I always get a response to queries, usually very quickly. Also, I get reminders when deadlines are approaching. Quick and efficient and a decent charitable rate.
Get Out Charity, June 2023
Kieran Harkin
Always available for advice when needed. Processes undertaken with efficiency and care.
Wiseman & Associates, June 2023
Steve Wiseman
Payroll services are excellent and annual statutory payments are notified well in advance and managed well.
Lola Stafford Consulting Ltd, June 2023
Triple Bottom Line is great value, friendly, and excels at answering all of my questions.
Sam Ruddock, June 2023
Gives good service and advice. Responds to queries effectively.
Tong Thai Ltd, June 2023
Kim Steggles
I have been with TBLA since it launched and have always found them to be knowledgeable, friendly, and helpful.
Conway Resourcing Solutions Ltd, June 2023
Martin Conway
I really appreciate that Triple Bottom Line Accounting are rooted in strong ethics. They share the values of our work, and their practical, personable service has helped keep our operations running smoothly.
Muck & Magic, June 2023
Emily Howgate
TBLA provide a top class service on all aspects of accounting and tax management. They are prompt and wholly professional. Their advice is always sound and I trust them completely to manage my financial affairs. I cannot recommend them highly enough and will continue to work with them into the future. Many thanks Pete and Fran and all the team.
North Norfolk Tree Services, The Oil Tree, 3 Corners bed and breakfast
Jerry Cox
Prompt response to questions. Everyone in the team is always polite and helpful.
Auspex Ventures Ltd
Dr Darren Harper, Founder
TBLA makes managing the financial side of my business effortless. The Team at TBLA are always helpful and prompt with any question I have.TBLA talks in clear English – helping me have better control over my business. TBLA is an asset to my business.
Zipline Digital
Tom Watts
TBLA is simply the best accounting company in my experience.Clear confident advice and efficient appropriate action.
Dr William Hughes
Working with TBL is life changing. We moved from shoeboxes of receipts to cloud based accounting. Keeping accounts an on-the-go activity from my phone. The accounting advice has enabled us as a family to make the most of the opportunities we have and run our businesses successfully with a good understanding of our finances. Thank you!!
Helen Woodward
I have known Peter for the past year; where he has been both my university lecturer in an MBA Accountancy and Finance module, and my accountant for my IT Consultancy company. I have always found him to be incredibly knowledgeable, personable, professional, and most of all reliable. If I have a question he responds very quickly with easy to understand advice. I would strongly recommend him.
Endpoint IT Ltd
Vincent Cassidy
Starting your own company can be a daunting task, but Peter, and Triple Bottom Line, were exceptional in completing everything we needed to start and prepare our company. The team took care of all the requirements from legal, financial, and company formation, which took all the stress away from us and allowed us to concentrate on what we do best. We will use Peter and his team going forward as we grow in the future, highly recommend Peter and his Team, Triple Bottom Line.
Mark Walsh
Peter has helped me so much with my accounts for quite a few years now and has always been incredibly helpful, informative and has helped me navigate finances areas I would have been totally flummoxed by! I completely recommend using his services!
Artist Untied
Phillip Bissell
Peter and his team at Triple Bottom Line have been key contacts for both of my companies from the outset. Peter’s knowledge is phenomenal and the support that he offers meets exactly what we need for a start up company. They advised the initial set up and guided us through incorporation, choosing banks and accountancy software as well as helping us set out some key financial decisions. I highly recommend Peter and his team for financial and accountancy support! Thank you Peter. You are a valued member of our businesses!!
Wayne Stannett - Director
Peter is highly knowledgeable, honest and reliable. Very ethical in his approach. I am fully confident that my finances are well looked after and highly recommend him!
Woodlands Consulting and Therapy
Marilyn A. Sher
I would highly recommend Peter at Triple Bottom Line. They always respond to emails quickly and look at any issues in-depth. They also understand Community Interest Companies which is essential to us. They are also very friendly and welcoming and good at explaining the technical stuff to us.
ArtatWork CIC
Holly Sandiford - Director
A fast, efficient, affordable and utterly reliable service. As an overseas resident, I am happy to have my UK tax affairs looked after so well.
American International School of Mozambique
Francis McIvor
Triple Bottom Line Accounting is a professional accounting company. Peter is highly knowledgeable honest and reliable. Highly recommend!
Art Renewables Plumbing & Heating Ltd
Konstantinos Asvestas - Director
Using Peter as my accountant has made my life so much easier. His app based solution has freed up so much time and also given me the ability to see upcoming tax payments up to a year in advance. I thoroughly recommend TBL Accounting.
Showcase Media
Grant Lester
Peter has been an amazing advisor for our company, being new to UK regulations made the whole process a bit overwhelming. Peter is so knowledgeable and always happy to help, we are so glad he is looking after our accounts.
Eugenia Garcia Felix - Director
I am proud to say that TBLA have provided outstanding support for my businesses since 2008. They truly offer a unique, competitive and personalised service. They offer far more than just a transactional and administrative service (that is just a given) by providing valuable advice, guidance and direction on financial, taxation and business issues. A real pleasure to work with such a great team; thank you.
Information Technology
Jonathan Durrant
I would highly recommend Peter Ellington and Triple Bottom Line Accounting because they are always willing to listen to you and tailor their services based on your needs. What also makes Triple Bottom Line Accounting different is that they are really conscious and actively helpful with issues regarding sustainability, charitable work and local communities.
Hethel Innovation
Christos Arapis, Enterprise and Growth Leader
Peter Ellington and his team at Triple Bottom Line Accounting prepare both our business and our personal accounts and submit them to Inland Revenue annually. They also provide us with an excellent service throughout the year on matters concerning accountancy and accounting law to ensure that we work efficiently and profitably. Over the years TBLA has also played an important role in designing and developing the business. Peter and his team are very personable, approachable and a pleasure to work with.
Permanent Publications
Tim and Maddy Harland
TBLA have transformed my accounts and my approach to how I run my business. They allow me to concentrate on the things I need to whilst being confident that everything accounting is being taken care of with the utmost professionalism and expertise.
Daze Networks Limited
Justin Day
I have been using Triple Bottom Line accounting for over 8 years having employed a few different accountants and accounting companies over my twenty years of trading, I have been delighted with the relationship I have built up with TBLA. The personal service, competence and friendly approach has taken a lot of the stress out of the least enjoyable part of running my company. I have always felt their work has been priced fairly, and that they have been open and helpful with advice. I would not hesitate to recommend their services.
Will Draper Garden Design LTD
Will Draper
I’ve used Triple Bottom Line for the past 8 years and their excellent advice, honest pricing, and ethical values have helped me considerably in building 4 businesses into successful enterprises. They keep ahead of changes in the law and are always available to offer guidance on tax matters: dealing with all aspects of the service efficiently and effectively. I always refer friends needing accounting advice to them as I don’t think you’ll find a better, friendlier, more cost effective service in the county.
The Rub, Norwich Art Studios and TDP Limited
Tom Potter
When I started my new business Peter and Luke at Triple Bottom Line were invaluable and went far beyond what I would normally expect from an accountant. Not only do they complete all my accountancy work quickly and efficiently they have also provided me with a huge amount of knowledge and support around starting a new business which has been invaluable. If you are looking for a knowledgeable, honest and professional accountant I would highly recommend Triple Bottom Line.
Martin Conway - Managing Director
After becoming self-employed I was a little daunted by my tax and decided to choose an accountant to handle my affairs. Asking around my friends I found several people to choose from and took an instant dislike to most of them, then I met Peter. I found him totally down to earth, highly knowledgeable and he also shared similar values to me which was a big bonus. I later discovered he also teaches accountancy which gave me confidence that he would be doing my accounts in the proper manner and not doing anything dodgy.I have also found the FreeAgent software he provided me with to be brilliant, it has saved me so much time, is very easy to use and it is now an integral part of my business.He chooses his staff with care as well and I have found them to be nice people who are very helpful and have had some great ideas to help me forward my company. All in all, I don’t think I could have done any better with my choice of accountancy firm, thank you Triple Bottom Line!
Extrasensory Plumbing – Norwich
David Jones - Owner
Triple Bottom Line Accounting have been our accountants for three years and have steered us through the massive changes we have had to undergo once our social club started to do so well. Our group of Trustees and Committee Members who run the centre in their spare time are simply local people who are happy to help. None of us have any accountancy or legal experience and we would have made many mistakes through ignorance and inexperience without TBL by our side for every step.We have been supported through the mysteries of setting up a company and registering for VAT in addition to all the day to day administration of payroll and preparing accounts for the end of the financial year.Despite our inadequacies and clear ignorance TBL have managed to guide us with a professional manner and respect.
Heathlands Community Centre
Amanda Adams
We are new to TBLA and in a very short period they have sorted out our company accounts, tax returns and taken over our payroll. We had a 3 month penalty from our previous provider which they discounted from their fees, which are much less than we used to pay. I am impressed by their service and attitude. I’m pleased to recommend them to other companies and charities that need a good, fair priced accountancy service.
MTM Youth Services CIC
Harry Town
Since 2012 Triple Bottom Line Accounting Ltd have been reviewing our annual accounts and advising where necessary. They carry out the Independent Examiner’s Inspection as required by the Charity Commission, and provide the Examiner’s Report, submitting both accounts and report to the Charity Commission. We have found their involvement helpful, and the work always delivered appropriately and at a reasonable price.
Clover Hill Community Association
Sally Evison - Support & Development Worker

Anonymous reviews from Client Survey June 2023

“I’ve been a client of TBLA for my self-employment tax return for a number of years, so when I founded an organisation, naturally I turned to them to complete our year end accounts. I’ve been really happy with the service from Peter and the team. They’re responsive, helpful and are clear communicators. I’ve accessed some really useful advice from the team, and they’ve always been available for support.”

“TBLA has taken the weight of all my accounting headaches off my shoulders, introduced me to accounting software which has been amazing and generally always been available to support me and my business. I’d highly recommend TBLA.”

“TBLA are the answer for all small charities needing someone professional, caring, and friendly to take the worry out of the accounts. They are reliable financial partners with all the necessary know-how.”

“I have been a TBLA Client for over 5 years I believe. I have not had any issues or dissatisfied with the service they provide. I have needed to get information as a matter of urgency, and they have never let me down. Very satisfied with the service.”

“Your staff are knowledgeable and friendly as well as being helpful. I loved my Christmas card with seeds which arrived when I was ill and miserable with Covid. I like your ethics.”

“TBLA are always quick to respond with questions and keep ahead of what is required. The accounts are presented professionally and clearly. The work is of a high standard and there is a friendly conversation.”

“You are quick to do our self-assessment & whenever there is a query you respond quickly.”

“FreeAgent friendly, and just generally friendly, as well as responsive.”

“Personable and Practical communications”. 

“Clear and concise in the advice given.” 

“Approachable, professional good staff”

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The Enterprise Centre, University Drive, Norwich, NR4 7TJ  |  Company number:  06785251  |  VAT number:  254550803

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